Help / Hinder Review

Product Highlight


Help / Hinder Review shows where work practice and business aims are out of step. The study reveals how ‘the organisation’ enables or obstructs everyday activities. Our online survey and follow-up meetings also explore impact on employee engagement. The Review yields data you can act on right away, and at the same time provides guidance for culture change efforts. (For a shorter survey, see Alignment Risk-Check.)


Typical process – (1) together, agree priorities, scope and questions; (2) we send the online survey to your employees; (3) collect data, then hold focus-groups and structured interviews to explore risks emerging from the survey; (4) we analyse data and write executive summary; (5) then present findings to your management team; (6) together, we explore recommendations and next steps.


Findings summary – (a) data on how well everyday practice is aligned with your business purpose / aims, categorised as leadership, systems, resources and the actions of people; (b) employee engagement index; (c) our assessment of risks arising from misalignment; (d) our recommendations. Executive workshop – to review findings and recommendations; agree next steps and priorities.


Help / Hinder Review (a) shows what makes work harder and less effective; (b) involves people from across the organisation, to raise awareness of how business aims should be central to all decisions and actions; (c) benefits from individuals’ own experiences, creating a healthy sense of urgency for change; (d) yields concrete data for ‘quick wins’ as well as shifts in culture.

How might Help / Hinder Review meet your needs?

We are happy to sign a confidentiality agreement, share ideas on the effective workplace, and explore answers to your own questions. Contact us for a no-obligation, 90-minute meeting or call.