How Alignment Matters to Performance
Ambition – day-to-day work serves business purpose
Processes, systems and data enable people to do what the business needs
How time and money are spent benefits employees, customers and shareholders
Confident leadership brings direction, involves everyone, creates chances for growth
People enjoy work and commit to the mission, trust and engagement are the norm
Problem – practice and purpose tend to diverge
With time, processes and systems get complex, decisions slow, silos emerge
Pet projects consume time and money, costs rise through inefficiency and fire-fighting
Leadership becomes a chore, direction is lost, standards slip, bureaucratic controls rise
Unwieldy systems, limited resources and equivocal leadership harm performance
Solution – align practice with purpose, deliberately
Enhance effectiveness through a culture of alignment, where systems and resources – ‘the hard’ stuff’ – as well as leadership and people – ‘the soft stuff’ – combine to meet evolving employee, customer and shareholder demands.
Benefit – for the four investors in your future
Your people discover a workplace where their efforts more easily translate into results – engagement and satisfaction rise
Aligned organisations respond better to evolving customer demands, competitive threats and technology advances
When work is aligned with purpose, costs fall and outputs improve – financial returns are higher and more secure
Well-run, effective and stable organisations can demonstrate more positive social impact
Aligned organisation, strong business
Figures show how many times companies with a ‘performance-enhancing’ culture outperform businesses that place a lower value on leadership, employees, customers and shareholders; see 1992 Harvard study in Corporate Culture and Performance.
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Let's break down the challenge
Our work equips organisations to align leadership, people, resources and systems with business needs. Read on to see how we might help you create a more effective workplace – in manageable steps.