About Us

Strategic misalignment – your everyday problem

Systems

With time, processes and systems get more complex, decisions slow, information gets stuck, silos emerge

Resources

Time and money are spent inconsistently, cost rise – fewer resources scuttle excellence, innovation and growth

Leadership

Leadership gets tougher, managers struggle to uphold standards, bureaucratic controls rise, direction is lost

People

Unwieldy systems, limited resources and equivocal leadership harm engagement, performance and outcomes

We realign people, systems and business purpose

We confidently marry the often unpredictable activities of human beings – the attitudes, choices and actions that make up leadership and practice – and the structural components of a business – the policies, systems and budgets that shape work

What we do and how it helps

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Advise on Good Practice

Identify misalignment, advise on what your organisation needs to become and stay aligned – for excellence that lasts

Facilitate Consensus

Help executives and teams reach agreement on complex questions – to aid decision-making, buy-in and cooperation

Design Initiatives

Structure and facilitate the realignment programme – as we take care of the 'how' of change, you have time for the 'what'

Bring Clarity

Cut through office politics, disentangle complex practices and talk in plain English – so every employee can be involved

Ensure Momentum

Challenge your teams to keep engaged and moving, support people to solve problems, advise on strong solutions

Help People Grow

Mentor individuals and coach teams to adopt fresh thinking and new practices – so people find their place in the new culture

Outcome of our work – strategic alignment

Systems

Processes and systems provide the data, insights and tools to support people to do what the business needs

Resources

Time and money are invested wisely to benefit employees, customers and shareholders

Leadership

Leadership benefits all – gives direction, helps everyone use their strengths and learn, creates meaningful work

People

People enjoy work and commit to the business vision, colleagues trust and support each other, engagement is high

Benefits – for the three investors in your future

Your Employees

Your people find themselves in a workplace where their efforts more easily translate into results – engagement and satisfaction rise

Your Customers

Aligned organisations respond better to evolving customer demands, competitive threats and market and technology advances

Your Shareholders

When work practices are aligned with business purpose, costs fall and outputs improve – financial returns are higher and more sustainable

Quentin Millington, Founder

Founder Quentin Millington has worked with FTSE-100 companies, SMEs and start-ups. He is experienced in strategic questions as well as day-to-day operations, the challenges of people development, and the complexities of organisational change.

Marble Brook Founder Quentin MillingtonAs Chief Operating Officer and in related roles at tier-one investment banks, with budgets over US$100m Quentin led client-facing and operations teams of up to 130 people. He also ran – across US$1bn organisations of more than 1,000 employees – global initiatives to increase productivity, cut cost and enhance service through client-oriented work cultures.

Fellow of the Institute of Leadership and Management (FInstLM), Quentin is adviser to the CEO and executive board of the Royal Hospital Chelsea and a member of the Advisory Board of English National Opera. For Engage for Success he chairs a group set up to explore how to harness ‘values’ and ‘integrity’ – organisational alignment – for employee engagement and business gain.

Quentin has an MPhil in Innovation, Strategy and Organisation from Cambridge and an MSc in International Management from SOAS, London. Proficient in Chinese, Quentin has lived and worked in New York, Hong Kong and Taipei.

I chose the name ‘Marble Brook’ because we bring experience in the free-flowing dynamics of a business – leadership and people – as well as the systems, processes, budgets, etc. that guide work. Often neglected, it is the alignment of people and systems that determines the success of an enterprise.

Quentin

Our three principles

Our three principles tell you how we work –

Illuminate

Experienced, intelligent and creative, we get how ‘the organisation’ can become misaligned with employee, customer and shareholder demands. We shed light on this difficulty to bring you no-nonsense, effective solutions.

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Simplify

The usual consulting mix of jargon and complexity baffles people and costs time and money. With easy-to-use frameworks and everyday language we simplify the process of getting from A to B.

Involve

We support executives to set out their ambitions. We then involve people at all levels to map out what adjustments will bring most value. Our inclusive approach lowers resistance, helps people own new ways of working and shares the burden of effort.

Why 40 Hours’ Work Makes Only 20 Hours’ Difference

People often feel, even when they work hard, that their efforts have little impact. Poor ‘strategic alignment’ – when day-to-day practice falls out of step with what the business needs – makes work an uphill struggle.

Mopping Floors, or Sending a Man to the Moon?

Your organisation’s ambition to change the world can inspire great accomplishments – but only if people see how their own role fits into the wider purpose. Are your people mopping floors or, as NASA’s janitor believed, sending a man to the moon?

Silo-Busting Power of Business Purpose

Well understood business purpose has the power to break down all-too-familiar organisational silos, uniting colleagues across departments and teams. Clear statements of purpose lead to a more effective organisation.

Why Management Exists

Get everyone on track to a single destination – and life at work becomes easier, customers get a better deal and shareholders enjoy higher returns. Management exists to agree, set out and champion business purpose.